REFUND POLICY

Effective Date: [1-6-2025]

At DigiVersity, A Digital Marketing School, we are committed to delivering a high-quality learning experience for all our students. We understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the terms and conditions under which refunds are granted for our digital marketing courses.

1. Eligibility for Refunds

Refunds are subject to the following conditions:

• The refund request must be made within 7-10 days of enrollment.

• Refunds are only applicable for courses that have not been fully completed or accessed in their entirety.

• Refunds are not available for courses purchased during promotional periods or with discounted pricing, unless otherwise stated.

2. Refund Process

To request a refund, follow these steps:

1. Send an email to [help@digiversity.co.in] with the subject line “Refund Request – [Your Name]”.

2. Include the following details:

   • Your full name

   • Contact information

   • Course enrolled

   • Reason for the refund request

3. Our team will review your request and respond within 7 business days.

3. Non-Refundable Fees

The following fees are non-refundable:

• Registration fees

• Administrative charges

• Payment gateway processing fees (if applicable)

4. Partial Refunds

In certain cases, partial refunds may be granted at Digiversity’s discretion. These may apply if:

• The course was partially accessed but not completed.

• Specific terms for partial refunds were agreed upon during enrollment.

5. Refund Method

• Refunds will be processed using the original payment method.

• It may take 30 days for the refunded amount to reflect in your account, depending on your financial institution.

6. Exclusions

Refunds will not be granted under the following circumstances:

• If the course has been completed or substantially accessed.

• If the refund request is made after the specified refund period.

• For failure to complete the course due to personal reasons without prior communication.

7. Cancellation of Courses by Digiversity

In the unlikely event that a course is canceled by Digiversity, students will be entitled to a full refund of the course fee.

8. Dispute Resolution

If you are dissatisfied with our decision regarding your refund request, you may escalate the matter by emailing [help@digiversity.co.in]. We are committed to resolving disputes amicably and fairly.

9. Contact Us

If you have questions or concerns about this Refund Policy, please reach out to us at:

Digiversity
[Sec-9, Rohini]
Email: [help@digiversity.co.in]
Phone: [9711 311 991]